Computer Purchase Warranty

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3yearwarranty.jpeg

Computer Purchase Warranty

from 180.00

Do you want extended support for your new computer purchase? Look no further than a 3 or 5 year warranty from Flipped Vermont Technology Solutions!

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3 or 5 Years:
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HARDWARE


Flipped Vermont Technology Solutions offers a 3 and 5 year hardware warranty on all computer purchases.

In the event that there is a hardware failure, on any component of the computer (not related to user handling or voiding of the warranty*), Flipped Vermont Technology Solutions will replace or repair said component/components free of charge, provided the customer make arrangements to transport the computer to Flipped Vermont Technology Solutions’ offices. Flipped Vermont Technology Solutions, hereby referred to as FVTS in this document, will perform pickup and drop-off services, provided the customer pays for the appropriate trip charge fee associated with their location. FVTS will also allow a computer to be shipped to their offices, provided the customer pays for shipping and handling fees for both the initial and the return trip.

HARDWARE COVERAGE:

  • ALL COMPUTERS

    • Motherboard chipset & cabling

    • Processor

    • Power supply & cabling

    • Memory (RAM)

    • CD/DVD-RW drives & cabling

    • Memory card readers & peripherals

    • Graphics processing unit

    • Audio processing unit

    • Ethernet card, port & cabling

  • LAPTOPS

    • Screen

    • Touchpad

    • Keyboard

    • Webcam

    • Speakers


SOFTWARE

Flipped Vermont Technology Solutions offers a 3 and 5 year software warranty on all computer purchases.

In the event that there is a critical failure of the installed Microsoft Windows operating system (not related to user handling or voiding of the warranty*), FVTS will re-install said Microsoft Windows operating system free of charge, provided the customer make arrangements to transport the computer to FVTS’ offices. FVTS will perform pickup and drop-off services, provided the customer pays for the appropriate trip charge fee associated with their location. FVTS will also allow a computer to be shipped to their offices, provided the customer pays for shipping and handling fees for both the initial and the return trip.

FVTS will perform data migration services on top of this free service; FVTS maintains no claim that files will always be recoverable, but will make every attempt to do so. Data migration services include only files and no program re-installations or setups.

SOFTWARE COVERAGE:

  • Microsoft Windows installed operating system

  • Failed recovery attempts

  • Blue screen of death

  • Black screen upon booting


WARRANTY EXCEPTIONS

A few items are not covered under this warranty, including:

  • User handling or breakage of the unit due to mishandling or negligence

  • Water damage on or inside unit

  • Virus or anti-malware issues causing Windows to fail

  • Fire damage

  • Any type of damage relating to misuse of the computer


VOIDING THE WARRANTY

The following acts or items will void the warranty provided by FVTS; please read carefully before making changes to your operating system or the internals of your computer.

VOIDABLE ACTIONS:

  • All warranties are void if a customer choose to have another vendor perform or check the same work on a system repaired at FVTS. As a result, if a system is brought back and our certified tech notices that the repair was tampered with, dropped, damaged or another third party has attempted to fix or repair the system for the same issue, the warranty is void.

  • Performing work on the internals or ports of the computer yourself.

  • Intentional breakage of the unit.